Terms of Service & Privacy Policy

Last updated: 25 August 2026

Terms of Service

1. Acceptance of Terms

By accessing or using TronMax ("the Platform," "we," "us"), you agree to these Terms of Service. If you do not agree, please do not use the Platform.

2. What TronMax Does

TronMax is a non-custodial marketplace for TRON Energy and Bandwidth. Users can:

• Buy or rent TRON Energy and Bandwidth, delegated directly to their own wallet address
• Sell unused Energy and Bandwidth from staked TRX

TronMax does not custody your funds, tokens, or private keys. All delegation happens on-chain to the address you provide.

3. Eligibility & Account Responsibility

• You are responsible for the accuracy of any wallet address you submit. TronMax cannot reverse a delegation sent to an incorrect address.
• You must be legally permitted to use cryptocurrency-related services in your jurisdiction.
• You are responsible for the security of your own wallet, private keys, and seed phrase. TronMax will never ask for these.

4. Estimates, Not Guarantees

Energy and Bandwidth requirement estimates (including those shown on the TRON Energy Calculator) are informational only and may vary due to network conditions, contract state, and account status.

TronMax does not guarantee a fixed savings percentage, delivery time, or price. Displayed rates and stats reflect live market conditions and can change.

5. Orders, Payment & Delivery

Orders are paid in supported cryptocurrencies. Resource delegation is delivered on-chain once payment is confirmed.

Confirm that Energy or Bandwidth has arrived at your wallet before initiating a transaction that depends on it.

Refunds are limited to cases where TronMax fails to deliver the resource as ordered; contact support with your order ID and transaction hash.

6. Prohibited Use

You may not use TronMax to facilitate fraud, money laundering, sanctions evasion, or any activity that violates applicable law.

7. Limitation of Liability

TronMax provides the Platform "as is." To the maximum extent permitted by law, TronMax is not liable for losses arising from network congestion, smart contract behavior outside our control, incorrect wallet addresses submitted by users, or third-party wallet or exchange issues.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

9. Governing Law & Contact

These Terms are governed by the laws of applicable jurisdiction. For questions, contact support@tronmax.io.

Privacy Policy

1. Information We Collect

• Wallet addresses you submit for delegation, estimation, or resource sales (public blockchain data).
• Order and transaction data, including amounts, timestamps, and transaction hashes.
• Technical data, such as IP address, browser type, and device information, collected automatically for security and analytics.
• Cookies used to remember preferences and measure site performance.

2. Information We Do Not Collect

TronMax never asks for or stores your private key, seed phrase, or wallet password. We do not require identity verification (KYC) unless required by applicable law for specific transaction types.

3. How We Use Your Information

We use collected data to process orders, deliver Energy/Bandwidth, provide customer support, secure the Platform against fraud and abuse, and improve our services through aggregated, anonymized analytics.

4. Cookies & Analytics

TronMax uses cookies and similar technologies for essential site functionality and analytics. You can control cookies through your browser settings; disabling some cookies may limit certain features.

5. Third-Party Services

We may share limited data with payment processors, blockchain infrastructure providers, and analytics providers strictly to operate the Platform. These providers are bound to use data only for the services they provide to us.

6. Data Retention

We retain order and transaction records for as long as necessary to comply with legal, accounting, or security obligations, after which data is deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. Contact us at support@tronmax.io to exercise these rights.

8. Data Security

We apply industry-standard technical and organizational measures to protect data, but no method of transmission or storage is completely secure.

9. Children's Privacy

TronMax is not directed at individuals under the age of 18 and does not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last updated" date above.

11. Contact Us

For any questions about this Privacy Policy, contact support@tronmax.io.